FAQ

Soy candles are an eco-friendly candle option that is also friendly to you, your pets, and your home! When paraffin wax is burned, it produces soot while soy wax has a cleaner burn. Soy candles are also made from a renewable source, soy! Some paraffin wax candles also include harmful chemicals to give off those scents that you love.

If your candle is severely melted and the wick has turned into the wax, please contact me. Soy candles may melt during the shipping process when temperatures are higher. A top layer of wax may become impacted by melting however, your candle should still be functional and smell lovely!

Simply put, I am a one woman show! I handmake all of these candles in small batches. I plan to release collections with enough inventory to support a fair amount of orders. When those are gone, I cannot guarantee they will return unless popular demand dictates and the resources are still available from my suppliers.

You may also place a custom order if you would like a similar candle to the one you love. Please expect longer lead times, refer to the custom orders page for more information.

More information is available under my returns policy. To summarize, if a candle has been lit, no. I will not be issuing refunds at this time, unless extenuating circumstances permit. If your candle is un-lit and you really dislike it, please contact me and I will work with you as much as I can. This is currently a very small business. I will always do my best to fully explain the notes of each candle under the product's description.